Information Technology Consulting

Information technology (IT) consulting services help improve the performance, scalability and competitiveness of your company through right technology enablement and usage. In IT since 2011, MetaOye can expertly guide your IT and digital transformation initiatives from strategy to implementation.


    IT Consulting Services

    Digital transformation consulting

    Goal: to improve your business efficiency by planning, prioritizing and guiding your digital transformation initiatives.

    Digital transformation areas:

  • Digital customer experience: ecommerce, immersive digital experience, digitization of in-store experience.
  • Digital supply chain: demand forecasting, e-procurement, inventory and multi-channel order management.
  • Digital customer service: multi-channel service desk, remote servicing, AI-powered chatbots.
  • Digital work environment: daily workflow automation, team collaboration, remote work, e-learning.
    IT Consulting Services

    IT strategy consulting

    Goal: to align your IT assets with current and anticipated business goals.

    Service scope:

  • Assessing IT governance effectiveness and the current state of your IT environment: applications and IT infrastructure complexity, application integrations, databases and data warehouses, development infrastructure.
  • Outlining a high-level IT strategy addressing business needs and aligning IT resources accordingly.
  • Planning strategic initiatives to achieve the desired state: software development, modernization, migration, re-architecting activities.
  • Providing investment and time estimates for each initiative.
  • Prioritizing the initiatives based on the urgency of changes and expected investment return.
    IT Consulting Services

    IT assessment

    Goal: to find opportunities to improve the efficiency, security, compliance, and reduce the costs of your IT infrastructure.

    IT components we assess:

  • IT policies and procedures.
  • Server infrastructure.
  • Network infrastructure.
  • Data storage infrastructure.
  • Cloud services.
  • Business applications.
  • Network security.
    IT Consulting Services

    IT operations consulting

    Goal: to build sustainable IT capabilities able to support business plans.

    Service scope:

  • Diagnosing and troubleshooting IT operational inefficiencies (in supply chain management, procurement, manufacturing, service operations, ITSM, etc.).
  • Analyzing current hardware, software and third-party service providers, providing comparison analysis with alternatives.
  • Planning ways to improve the efficiency, speed and cost of your IT operations (automating processes, migrating IT infrastructure to the cloud, etc.).
  • Building an IT change management practice.
  • Setting up development infrastructure (CI/CD pipeline, issue tracking and team collaboration tools, and more).
  • Enhancing the security of IT infrastructure.
    IT Consulting Services

    IT project and program management

    Goal: to coordinate activitities within one or multiple IT projects to achieve faster project workflow and quality results.

    Service scope:

  • Planning the project life cycle.
  • Budgeting and scheduling the project.
  • Organizing and managing communication between project participants.
  • Monitoring and enhancing project performance.
    IT Consulting Services

    Technology consulting

    Goal: to integrate transformative digital technologies and bring disruptive changes to your business model and processes.

    Disruptive technologies we work with:

  • Cloud computing
  • Cybersecurity
  • Blockchain
  • Service scope:

  • Estimating the value your technology of choice may bring.
  • Planning the roadmap of technology adoption, starting from license choice to implementation specification.
  • Implementing the required software.
    IT Consulting Services

    Application implementation

    Goal: to plan and implement business software with the best value and cost of ownership.

    Service scope:

  • Analyzing your business needs and scoping software functionality.
  • Deciding between a platform-based and custom solution (taking into account the budget, number of users, the existing software ecosystem, and more factors).
  • If a platform-based solution is a better choice: recommending the best-fitting platform and creating a functional specification with configuration, customization and integration details.
  • If a custom solution is chosen: planning a resilient architecture, prototyping the solution, and defining the required project skills and roles.
  • Training for end users to ensure software adoption.
  • Software support and maintenance.
    IT Consulting Services

    Application modernization

    Goal: to increase business value of your existing apps.

    Service scope:

  • Analyzing the cost of ownership for apps and checking for cost reduction opportunities.
  • Migrating the apps to the cloud.
  • Replatforming the apps.
  • Re-architecting the apps to achieve easier scalability and flexibility.
  • Code refactoring.
  • Redesigning user experience for customers and internal users.
    IT Consulting Services

    Application support

    Goal: to keep your business apps well-functioning and aligned with current needs.

    Service scope:

  • Updating functional capabilities of your apps in line with emerging business requirements and improving UX.
  • Monitoring app performance.
  • Resolving incidents and applying root cause analysis to prevent incident’s recurrence.
  • Planning and performing application modernization activities.
  • Auditing and patching app security.
    IT Consulting Services

    IT infrastructure management

    Goal: to ensure stability and flexibility of your IT infrastructure.

    Service scope:

  • Monitoring your servers, network, data centers, cloud services, and applications.
  • Fast incident troubleshooting.
  • Root cause analysis and incident prevention.
  • Auditing the security of your IT infrastructure and patching detected vulnerabilities.
  • Help desk.
  • IT infrastructure evolution.